FAQ
Does RGO accept returns?
Clients do not need to return any jewelry that they are not happy with, the owner will still refund clients fully. However, clients have 30 days from the date they purchased their items to request their refunds.
How fast will an order be shipped to a client? A client can choose how quickly he or she wants to receive his or her jewelry items. Because the owner provides clients with lots of shipping options for them to choose from. Clients will receive order confirmation notifications after they complete their orders. Also, shipping information such as the estimated arrival time of their order will be provided to clients as well. Does RGO take custom orders? Yes, RGO welcomes custom orders.
How fast can custom orders be completed?
On average, less than a week. Can clients receive replacements for jewelry items that break?
Although this is rare, yes, RGO will replace any broken item for free and the client does not have to send the broke one back to RGO.
Is the checkout process easy?
Yes, because clients’ time is valuable; so, RGO will ensure that checkout is effortless and fast.
Clients do not need to return any jewelry that they are not happy with, the owner will still refund clients fully. However, clients have 30 days from the date they purchased their items to request their refunds.
How fast will an order be shipped to a client? A client can choose how quickly he or she wants to receive his or her jewelry items. Because the owner provides clients with lots of shipping options for them to choose from. Clients will receive order confirmation notifications after they complete their orders. Also, shipping information such as the estimated arrival time of their order will be provided to clients as well. Does RGO take custom orders? Yes, RGO welcomes custom orders.
How fast can custom orders be completed?
On average, less than a week. Can clients receive replacements for jewelry items that break?
Although this is rare, yes, RGO will replace any broken item for free and the client does not have to send the broke one back to RGO.
Is the checkout process easy?
Yes, because clients’ time is valuable; so, RGO will ensure that checkout is effortless and fast.