Terms and Conditions

RGO's Terms and Conditions:

· Overview:

o Welcome to RGO, where its owner—Rosemary handcrafts unique and exquisite jewelry pieces to add a touch of elegance and charm to your style. She is thrilled to share her passion for craftsmanship with you and provide you with exceptional pieces that reflect your individuality. 

· Purpose of Terms and Conditions:

o RGO’s terms and conditions serve as the guidelines for our business interactions, ensuring transparency, fairness, and clarity for both you, our valued customer, and Rosemary, the artisan behind each creation. By making a purchase from RGO, you agree to abide by these terms, which are designed to protect your rights and outline Rosemary’s responsibilities. Rosemary reserves the right to modify the terms and conditions and inform customers of any changes. 

· Transparency and Trust:

o At RGO, transparency and trust are at the core of everything this company does. RGO believes in open communication and want you to feel confident and informed throughout your shopping experience with RGO. These terms and conditions aim to provide you with a clear understanding of RGO’s policies regarding purchases, returns, and more.

· Craftsmanship and Quality:

o Each piece of jewelry crafted by Rosemary is infused with dedication, attention to detail, and a commitment to quality. She takes immense pride in her work, and these terms and conditions reflect her commitment to delivering exceptional products and service to you, her valued customer. Thank you for choosing RGO for your jewelry needs. Rosemary looks forward to serving you and helping you find the perfect piece to treasure for years to come.

· Online Ordering Process:

o Visit RGO’s website and explore its unique and exquisite handmade jewelry pieces. 

o Once you've found the perfect piece (or pieces), simply click on the item to view more details, including materials used and pricing. Add your chosen items to your shopping cart.

o Before proceeding to checkout, take a moment to review your cart to ensure that you have selected the items you want and that the quantities are correct.

o When you're ready to place your order, proceed to checkout. You'll be prompted to provide your shipping address and payment information. Rest assured that RGO use secure payment gateways to protect your personal and financial information.

o After completing your purchase, you'll receive a confirmation email with details of your order. Once your order has been shipped, you'll receive another email with tracking information so you can monitor the delivery status.

o Once your order arrives, it's time to enjoy your beautiful handcrafted jewelry! Whether you're treating yourself or surprising a loved one, RGO hope our pieces bring joy and sparkle to your life.

· Custom Jewelry Orders Process:

o Design Consultation: Connect with RGO to discuss your custom jewelry idea. RGO will work with you to bring your vision to life, considering materials, styles, and any personal touches.

o Design Proposal: RGO will craft a detailed proposal outlining the design concept, materials, and pricing for your approval. You'll have the opportunity to provide feedback and make adjustments as needed.

o Design Approval: Once the design proposal meets your approval, RGO will proceed with creating your custom piece. RGO may share digital renderings to ensure the design aligns with your expectations.

o Production Timelines: RGO will provide an estimated timeline for crafting your custom jewelry, taking into account the intricacy of the design and Rosemary’s current workload. Rest assured, RGO will keep you informed every step of the way.

o Completion and Delivery: After meticulous craftsmanship, your custom jewelry piece will undergo a final quality check before being carefully packaged and shipped to you. RGO will provide tracking information for your convenience.

o Get Started: Ready to adorn yourself with a one-of-a-kind creation? Reach out to RGO today to begin the journey of designing your "custom-made" jewelry piece!

· Copyright Notice:

o All designs, photographs, logos, and materials on RGO’s platforms are protected by copyright. RGO owns all rights to these materials.

o Prohibition of Reproduction: Reproducing, distributing, or reselling RGO's designs or materials without prior written consent is strictly prohibited.

o Permission for Use: Contact RGO for permission to use our designs or materials for purposes other than personal use.

o Enforcement: RGO reserves the right to take legal action against copyright infringement.

· Using Your Jewelry Responsibly:

o While RGO’s handmade jewelry is crafted with care and durability in mind, it's important to use it responsibly to ensure its longevity and maintain its beauty.

o Keep Out of Reach of Children: Some jewelry pieces may contain small parts that can pose a choking hazard to young children. Keep your jewelry stored safely out of reach of children to prevent accidents.

o Avoid Contact with Pets: Certain materials used in jewelry making, such as beads or gemstones, may be attractive to pets but can be harmful if ingested. Keep your jewelry stored securely to prevent pets from accessing it.

o Handle with Care: Treat your jewelry with care to avoid accidental damage. Remove jewelry before engaging in activities such as exercising, swimming, or using harsh chemicals.

o By following these simple guidelines, you can ensure that your handmade jewelry remains in pristine condition for years to come.

· Basic Care:

o Storage: Store jewelry in a dry, clean place away from sunlight and moisture.

o Avoid Harsh Chemicals: Remove jewelry before swimming or using harsh chemicals to maintain its durability.

o Gentle Cleaning: Use a soft cloth for gentle cleaning after wear. Avoid soaking delicate pieces.

o Handle Carefully: Avoid rough surfaces and handle jewelry gently to prevent damage.

o Inspect: Check for damage and address issues promptly. RGO provides prompt jewelry repair services. 

o With proper care, your durable handmade fashion jewelry will continue to shine for years to come.